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Testimonials

Don't take it from us. Here's what others are saying about us.

"We LOVE the service we have received. At Marriott, we bend over backwards for our customers and I feel that you have done the same for us. It is very refreshing to see and feel this service as a customer. I have copied a couple of other people in our office so everyone can know how great you made us feel! Also, who writes the cards? We like their sense of humor!"
Denise Durgin
Director - Certificate Marketing
Marriott International


"We are piloting a birthday card program to target high-value clients in six California markets. Our objective is to have a warm, outbound communication program, which helps cement client relationships to the bank and client manager. Before the pilot program, client managers were manually sending out birthday cards, which was cumbersome, expensive and took time away from their primary work -- servicing their clients. With their technology, we were able to create a card which conveyed a warm, personalized look-and-feel. And we did this entirely through Touchpoint's automated Direct Connect process. Essentially, we have the same benefits of the manual program, except it costs less and saves time for our client managers."
Sean Dowdall
SVP - Customer Retention
Bank of America


"The postcards we gave to everyone on the cruise were a big hit. But the two things that impressed me the most were how easy the Touchpoint service was to use and the great selection and quality of the images. I liked the fact that I could go onto the website and manage the process myself. And everyone loved the two postcard images we chose."
Jessica George
Marketing Promotions Manager
Match.com


"We're constantly trying to expand our base of season ticket holders. The way we communicated in the past was extremely time-consuming and often not very professional looking. With Touchpoint we have the best of both worlds: we can create our own card store with unique cards and messages just for us. And it's easy to use and available to everyone in our organization who comes in contact with a current or potential season ticket holder."
Stacy Millar
Communications Coordinator
Golden State Warriors


"Everyone at SFMOMA has commented on the beautiful Sol LeWitt card because the production quality was so high. As a visual arts museum, we are very selective about the quality of our image that is projected to the community. Working with Touchpoint was effortless. They produced and mailed the cards for us in three business days. All we did was provide the artwork, copy and mailing list."
Project Manager
San Francisco Museum of Modern Art


"We used Touchpoint's customized service to announce the launch of our Personal Jeeves service on our Ask.com website. In just two days, Touchpoint created a high-quality announcement card using our mascot, Jeeves the Butler, and corporate logo. The process was fast and hassle-free. The result was a classy, customized announcement that garnered the attention of the press and our key customers."
Communications Director
Ask.com


"Since we started using this service to send invitations for our eminars, we've had a greater response. We normally send several marketing pieces to these individuals, including faxes, postcards, and flyers. However, the seminar attendees could only recall the invitations. Many seminar attendees stated that they attended because they noticed the beautiful and personal invitation they received."
Monica Wiese
Project Manager
Scientific Learning


"Originally, OmniSky selected Touchpoint to implement a new customer welcome program. We quickly realized that we could leverage their services across virtually every department. Their ability to support both our internal and external communication campaigns has been invaluable to us."
Diane Jay
Customer Marketing Programs Mngr
OmniSky












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