Win customers for life, increase revenue, and optimize your sales process with a CRM that is simple to learn and use.
Bring all your sales, marketing, and support activities together with Touchpoint’s all-in-one platform.
Engage your customers on their preferred channels – text message, live chat, email, or phone.
Configure your account in minutes, import data from other CRMs, and integrate your favorite tools.
Always know where your prospects are along the sales funnel and reach out to them with targeted campaigns.
Push more deals past the finish line, encourage repeat purchases and reduce churn by providing support and marketing after a deal closes.
Touchpoint Sell connects with the Serve, Collaborate and Promote modules, making it easy for teams to work together without switching between multiple tools.
Touchpoint takes the heavy work out of contact management with intuitive segmentation and list building. Import contacts, edit in bulk, and configure rules to process new leads.
Receive notifications whenever a deal is about to close or a customer completes an action on your site.
Customize your sales pipeline to manage, track, and plan better initiatives. Define custom win probabilities, contact or deal fields, and move prospects to the next stage with our simple drag-and-drop functionality.
Create separate pipelines for your virtual teams and filter or zoom in on individual deals from the same screen to check all interactions and sales rep activities.
Set goals for your sales team and improve operational transparency with our easy-to-use collaboration tools.
Use the visual dashboard to track progress, request support from other team members, and celebrate every closed deal.
Work smarter, not harder, with automated responses. Trigger sales automation workflows whenever a customer interacts with your website or when your team completes an action.
Our workflow templates can help you automate tasks, schedule events, send notifications, and more. You can also create your own custom workflow to fit your needs.
Touchpoint Sell is our connected sales CRM. “Connected” is the word that best describes our platform because it synchronizes with our Sell, Promote, and Collaborate modules to help you better manage the customer journey.
Our leads and sales automation software can help you manage deals, communicate with customers and collaborate with your team.
To optimize the deal-closing process, team members can submit internal notes or assign tasks to specific colleagues. They can also upload and share files or access full user activity logs.
Touchpoint makes it easy to keep customers happy, even after a deal closes. We do not believe in the linear approach of sales funnels. Consumer habits have changed, and our goal is to create an ecosystem that provides real value and encourages customers to keep engaging your company. That is why our platform connects all departments – support, sales, and marketing – that contribute to the buying decision.
With Touchpoint, you can move deals along your sales pipeline faster without worrying about manual, time-consuming CRM tasks. All information is available in one place.
Also, you can track the creation and evolution of a specific deal, see how team members contributed to it, and check out which channels clients prefer to communicate with your brand.
The platform records every client interaction, even missed calls or texts and every deal is assigned a status according to its progress.
Touchpoint Sell offers a comprehensive view of the buyer’s journey. It is easy to set up and deploy, can be used by your entire team, and seamlessly integrates with our other modules (Promote, Serve, and Collaborate) and third-party tools.
A sales pipeline is a visual representation of where your clients are in the purchasing process. The sales pipeline includes the various stages of the buyer’s journey and is usually represented using a horizontal bar.
The first step in building a sales pipeline is identifying your company’s sales cycles. After achieving that, you establish where your prospects are along the sales funnel and can initiate appropriately targeted campaigns.
Touchpoint Sell has five default stages: “Lead in,” “Contact made,” “Proposal made,” “Negotiations started,” and the “Final Stage.” You can change, delete, or even add stages to reflect your customers’ buying journey.
Yes, other team members can visualize and collaborate on the same deals. They can add new pipeline stages, edit the main pipeline, and sort deals according to pipeline stage, assignee, close date, etc.
Sales agents can use the software to communicate with colleagues, upload and view files, set reminders, and assign tasks and tickets.
Touchpoint offers extensive features and modules, all of which can be accessed through a straightforward dashboard:
You can use all these capabilities in sync to provide more context to your customer interactions.
A sales CRM helps you manage your interactions with clients and improve your sales process by engaging prospects at every stage.
It helps businesses get more qualified leads from more channels, identify new sales opportunities, improve customer engagement, and manage marketing campaigns more effectively.
Access all Touchpoint features for only $39.90 per user per month. This plan gives you full access to the Support, Sales, Marketing, and Collaboration modules. Additional costs for calls, SMS, and enterprise email campaigns, as well as a complete breakdown of the features, can be found on our pricing page.
Our subscription service is designed for teams of any size. You can try it out for free, with no obligation to provide your credit card information.