Touchpoint is a customer engagement software that helps small businesses connect with their customers. It was developed by the creators of TextMagic, a publicly-listed SaaS company operating for 21 years in the mobile communications industry.
Make business communications easy and reliable for everyone, anywhere, anytime.
Be a reliable cooperation partner, helping customers to reach their partners in an easy manner.
Help businesses across the globe engage with their clients and transform customer experiences.
The story of TextMagic and Touchpoint started in 2001 when mobile phones completely changed how people interacted with each other. What was initially a business texting solution developed into a multi-product SaaS company helping businesses improve communications across all customer touchpoints.
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Our flagship product, TextMagic, makes it easy for businesses to connect with their customers via text. With it, you can set up text marketing campaigns, send notifications or alerts, and improve engagement rates.
A customer engagement platform for sales, marketing, and customer support. With Touchpoint, companies can integrate various communication channels (SMS, email, text applications, and calls) into one environment.
“Touchpoint is a significant enhancement of our current product. It is customer engagement software for sales, marketing, and customer support. The launch of Touchpoint is planned for 2023.”