The customer service blog

Gain insights on delivering outstanding customer service, advancing your support career, leading a support team, and learn all there is to know about building SaaS.

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What is sales analytics and why is it important for business growth?

Explore the importance of sales analytics and learn how to leverage data to achieve business success.
16 appreciation email templates

The ultimate guide to professional appreciation emails: 16 Templates and best practices

Discover how to express gratitude effectively to employees and customers.
B2B lead generation cover image

The ultimate guide to B2B lead generation: Strategies, benefits, examples

Discover the most successful B2B lead generation strategies you can leverage for your business success.
Brilliant cold email templates that convert in 2023

15 Brilliant cold email templates guaranteed to get you more sales

Worried about your cold emails' low response rate? Use our proven templates to start closing more sales today.

A short guide to customer loyalty: How to measure and improve it

Discover insights and practical tips to enhance your customer relationships and foster long-term loyalty.

Sales and operations planning: How to optimize your S&OP process

Optimize your S&OP process to achieve seamless integration across sales, marketing, and operations, driving maximum business efficiency.

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