Meet Urmo, our product manager

  • Urmo Keskel Urmo Keskel
  • March, 23 2023

You’ll probably also like

Dive deeper into the topic by checking out our related posts.

Inbound and outbound call centers: which is the right fit for your business?

Running a successful business requires excellent customer service and communication. Call centers have become an integral part of any business, as they provide a way to connect with customers and address their needs. However, choosing between an inbound or an outbound call center can be daunting, as each type serves a different purpose. This article dives into the debate regarding inbound and outbound call centers. It will highlight the unique features of each and help you to determine which one is best suited for your business needs. What is an inbound call center?  The quality of the customer service...

How to build a closed feedback loop system in 5 easy steps

A closed feedback loop is a system that uses client feedback to adjust products to become a better fit for the end customer. Learn how to build one to build better products.

Try Touchpoint Suite free for 30 days